Since Apple Payās 2014 introduction, Apple has worked to bring it to 24 countries around the world. Apple has to negotiate deals with each and every country where Apple Pay expands, so itās been a slow process, but growth is strong even outside of the United States.
Apple has recently been focusing on expanding the usefulness of the Apple Wallet, which houses Apple Pay credit and debit cards. Apple Wallet is now being used for purposes like public transit, customer loyalty programs, student IDs (launching next week), and may soon expand to corporate access and hotel key cards. Appleās own campus permits employees to enter using Apple Wallet.
āItās a tremendous new area for us to focus on, which is really access,ā Bailey said.
According to Bailey, when Apple Pay was first introduced, Apple didnāt approach the launch with the aim of disrupting the credit card industry. Instead, the goal was to work with credit card companies and introduce āgreat customer experiences.ā
Apple was uninterested in pursuing a bank charter, necessary for introducing Apple Pay as a credit card replacement option, because it didnāt want to face regulation.
āWhen we thought about Apple Pay, we thought, there are a lot of payments out there that our customers already love and trust,ā Jennifer Bailey, Apple VP of internet services and Apple Pay, said Tuesday morning during Fortuneās Brainstorm Reinvent conference in Chicago. āWe donāt sit around and think about, āwhat industry should we disrupt?āāwe think about, āwhat great customer experiences can we develop?'ā
When asked if Apple makes money from Apple Pay transactions, Bailey answered the question with a āperhaps,ā but said that other features in the Apple Wallet are about bringing more utility to customers and making sure people ālove their iPhones.ā