App Store Users Report Endless T&C Loop Preventing App Downloads

A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading apps.

The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that “Apple Media Services Terms and Conditions have changed” and that they must read and accept them to continue.

Anyone facing this issue or is it only me ?
Every time I click agree it pop up again & again! @Apple @AppStore @AppleSupport #Apple #IPhone #AppStore #AppleSupport #IOS12 pic.twitter.com/5RB7bhJtmx

— sherif elseginy (@sherif_elsiginy) April 25, 2019

However, tapping OK and then agreeing to the terms and conditions simply sends the user back to the app’s App Store listing where they’re asked to read and accept the T&Cs again, thus begetting an endless loop and no app download.

The T&C issue also appears to be affecting Apple’s communication servers, with some users receiving multiple duplicate emails notifying them of the change in Apple Media Services terms.

Some users report that simply tapping Cancel when the T&C notification first pops up makes it go away, allowing them to download the app in question. Have you been affected by the T&C issue currently besetting the App Store? Let us know your experience the comments below.

(Thanks, Mike!)

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