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Many users became fearful of such personal home data flowing freely between multiple companies, and in response today Angle and an iRobot PR representative have confirmed that “iRobot will never sell your data.” In a letter sent to ZDNet, Angle said that information gathered by its Roomba vacuums “needs to be controlled by the customer and not as a data asset of a corporation to exploit.”
He went on to say that’s how the company operates currently, and how it will continue to operate in the future.
First things first, iRobot will never sell your data. Our mission is to help you keep a cleaner home and, in time, to help the smart home and the devices in it work better.
Information that is shared needs to be controlled by the customer and not as a data asset of a corporation to exploit. That is how data is handled by iRobot today. Customers have control over sharing it. I want to make very clear that this is how data will be handled in the future.
You may also want your robot to work with other connected devices in your home. For this to work, we will also require your permission, and we will always ensure secure means of communication between devices.
Additionally, ZDNet was able to further delve into Angle’s original comments on the subject, asking what might have happened to spark an outbreak of privacy fear from the first article. When questioned whether the Reuters report was a “misinterpretation” on the subject of user data being sold to other companies, or a misstatement on Angle’s part, iRobot responded by confirming that it was in fact a misinterpretation.
ZDNet: The Reuters report indicated how iRobot was in talks to sell the data. Can you respond with whether that was a misinterpretation by the reporter or a misstatement on the part of Colin? Was there, in fact, never any monetary negotiations or discussions over data?
iRobot: This was a misinterpretation. Colin never said that iRobot would look to sell customer maps or data to other companies. iRobot has not had any conversations with other companies about data transactions, and iRobot will not sell customer data.
The company went on to elaborate upon where exactly Roomba’s mapping and navigation information is stored, confirming that all data for the Roomba 900 Series “stays on the robot.” Usage data for Wi-Fi-enabled Roombas does get sent to the cloud to populate data logs on the connected smartphone app, but “images used for navigation are NOT sent to the cloud.”
The company also pointed out that its Roomba vacuums lack any sort of traditional camera systems, so images that they see don’t divulge much in the way of detailed personal information in the first place.
iRobot further iterated on the consent required for mapping data to be made available on the mobile app, saying that only if a user agrees can they see such a map of their homes created during the Roomba’s cleaning schedule. If it is allowed, the data is sent to the cloud, processed and simplified so users can parse the data easily, but never sent anywhere else.
