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There is the potential for this to create problems. Many a veteran Uber passenger has had that time when they just couldn’t get to the car in time through no fault of their own, or where the driver was technically at the pickup point but stopped at the wrong place due to poor mapping. You’ll definitely want to be as ready as you can when you hit that “request” button, since your Uber driver isn’t going to cut you much slack.
However, this could ultimately help passengers. If Uber workers are paid more and don’t feel jerked around by less-than-considerate customers, they could be more likely to stay on — that means happier and more experienced drivers. Moreover, the fees for long pickups and tolls should reduce the chances that a driver cancels on you to take a more lucrative fare. You may have to pay more, but it beats waiting longer for an Uber when you’re already running late.
