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Apple states that, in very rare cases, affected Apple three-prong wall plug adapters may break and create a risk of electrical shock if touched. These wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2010 and were also included in the Apple World Travel Adapter Kit.
Apple says it is aware of six incidents worldwide and asks customers to stop using affected plug adapters, citing customer safety as a “top priority.” Apple will exchange affected wall plug adapters with a new adapter, free of charge.
Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.
The recall does not affect any USB power adapters, like those included in the box with iPhones and iPads, according to Apple.
If you are impacted, read the recall program details and then head to Apple’s Get Support page to initiate the exchange process.
In January 2016, Apple initiated a similar voluntary recall program for two-prong AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, South Korea, Argentina, and Brazil due to the same risk of electrical shock if touched. These wall plug adapters shipped from 2003 to 2015.
